BW: For Sony, a Pain in the Image

Interestingly, the Feds are getting involved:

And the complaints are being heard at the Justice Dept. "It's fair to say that we're aware of consumer concerns on the installation of this software on Sony products," says Justice spokesman Paul Bresson, though he declined comment on the number of Sony-related complaints the agency has received. "For now we're going to wait for more facts to become available and then evaluate what, if any, action is appropriate."